Author
Paige Gross is a Philadelphia-based reporter covering the evolving technology industry for States Newsroom. Her coverage involves how congress and individual states are regulating new and growing technologies, how technology plays a role in our everyday lives and what people ought to know to interact with technology.
As AI takes the helm of decision making, signs of perpetuating historic biases emerge
By: Paige Gross - October 11, 2024
In a recent study evaluating how chatbots make loan suggestions for mortgage applications, researchers at Pennsylvania’s Lehigh University found something stark: there was clear racial bias at play. With 6,000 sample loan applications based on data from the 2022 Home Mortgage Disclosure Act, the chatbots recommended denials for more Black applicants than identical white counterparts. They also […]
Data, pilot projects showing food service robots may not threaten jobs
By: Paige Gross - October 2, 2024
Though food service workers and economists have long worried about the impact technology would have on the restaurant labor force, pilot programs in several fast-casual restaurants over the last few years have shown it may not have the negative impact they feared, a labor economist says. Technology plays several roles in food service, but the […]
Pollsters are turning to artificial intelligence this election season
By: Paige Gross - October 1, 2024
Days after President Joe Biden announced he would not be seeking re-election, and endorsed Vice President Kamala Harris, polling organization Siena College Research Institute sought to learn how “persuadable” voters were feeling about Harris. In their survey, a 37-year-old Republican explained that they generally favored Trump for his ability to “get [things] done one way […]
Budget restrictions, staff issues and AI are threats to states’ cybersecurity
By: Paige Gross - September 30, 2024
Many state chief information and security officers say they don’t have the budget, resources, staff or expertise to feel fully confident in their ability to guard their government networks against cyber attacks, according to a new Deloitte & Touche survey of officials in all 50 states and D.C. “The attack surface is expanding as state […]
Governments often struggle with massive new IT projects
By: Paige Gross - August 30, 2024
Idaho’s state government was facing a problem. In 2018, its 86 state agencies were operating with a mix of outdated, mismatched business systems that ran internal processes like payroll and human resources. Some of the programs dated back to the 1980s, and many were written in programming languages they don’t teach in engineering schools anymore. […]
Americans’ perception of AI is generally negative, though they see ‘beneficial applications’
By: Paige Gross - August 28, 2024
A vast majority of Americans feel negatively about artificial intelligence and how it will impact their futures, though they also report they don’t fully understand how and why the technology is currently being used. The sentiments came from a survey conducted this summer by think tank Heartland Forward, which used Aaru, an AI-powered polling group that […]
Where exactly are all the AI jobs?
By: Paige Gross - August 21, 2024
The desire for artificial intelligence skills in new hires has exploded over the last five years, and continues to be a priority for hiring managers across nearly every industry, data from Stanford University’s annual AI Index Report found. In 2023, 1.6% of all United States-based jobs required AI skills, a slight dip from the 2% posted in […]
AI will play a role in election misinformation. Experts are trying to fight back
By: Paige Gross - August 16, 2024
In June, amid a bitterly contested Republican gubernatorial primary race, a short video began circulating on social media showing Utah Gov. Spencer Cox purportedly admitting to fraudulent collection of ballot signatures. The governor, however, never said any such thing and courts have upheld his election victory. The false video was part of a growing wave of election-related content […]
IT glitch causing delays in flights, business operations globally
By: Paige Gross - July 19, 2024
Air travel, banking, media and hospital systems are just some of the industries affected by a bug in a software update that has scrambled business operations for many globally Friday morning. Many of those who use Microsoft Windows are likely experiencing a “blue screen of death” or an error page. The issue is due to […]